Georgia-Pacific, a leading commercial and residential building products manufacturer committed to developing the highest-quality products while leading with a tireless commitment to innovation, recently introduced GP Toolbox, a free portal for direct customers.
GP Toolbox allows users to customize notifications to include tracking changes to order status, availability, and price; to specify notification frequency, time, and recipients; and to attach documents. By allowing 24/7 access to all account information, GP Toolbox provides the highest level of customer service.
Through the case creation tool, users are able to request order changes; report an issue; and receive real-time case status updates. Order status and documents options permit access to order and transportation status: order and shipment confirmation; proof of delivery; and invoices.
GP Toolbox for direct customers may be accessed here, or at https://buildgp.com/gp-toolbox/.