In the wake of Covid-19, few topics are hotter than the future of work—and the future of the brick-and-mortar workplace. For many months, remote work was the only kind possible, at least for knowledge workers. But with all options back on the table, employers have difficult choices to make.
The flexibility offered by work from home remains extremely popular with workers. Yet remote work may have hidden costs, especially if full time. Microsoft believes that innovation may suffer, as remote workers lean into their closest connections but have less contact with others. Despite their digital competence, the remote setting may actually be hardest on younger workers. Professional networks are likely to be less mature for this group, and home office budgets smaller.